Last updated: March 2026
1. Use of the Directory
UK Dementia Care provides a free online directory of care providers across the UK. Our service is intended for informational purposes only. By using this website, you agree to these Terms & Conditions.
You may browse our directory, read care provider profiles, and view CQC ratings at no cost. You must not:
- Use automated tools (bots, scrapers) to extract data from this site without written permission
- Reproduce, republish, or redistribute our content for commercial purposes
- Use this site for any unlawful or fraudulent purpose
2. Enquiries & Third-Party Providers
When you use our directory to contact a care provider, we may facilitate this enquiry by redirecting you to the provider's website or by passing your contact details to the provider directly. UK Dementia Care is not a party to any agreement or arrangement between you and a care provider.
We do not endorse, guarantee, or take responsibility for the services provided by any care provider listed on our site. You should carry out your own due diligence before entering into any care arrangement.
3. Intellectual Property
All original content on this site — including text, graphics, logos, and site design — is owned by or licensed to UK Dementia Care and is protected by copyright law.
Care provider data, including CQC ratings and inspection summaries, is sourced from the Care Quality Commission and published under the Open Government Licence v3.0. You may reproduce this data in accordance with the OGL terms, but you must not imply that UK Dementia Care endorses any particular use of that data.
4. User Conduct
When using this website, you agree to:
- Provide accurate and truthful information in any contact forms or enquiries
- Not attempt to disrupt, damage, or gain unauthorised access to our systems
- Not use the site to send spam, phishing messages, or other unsolicited communications
- Respect the privacy and rights of other users
We reserve the right to restrict or terminate your access to this site if we reasonably believe you are in breach of these terms.
5. Limitation of Liability
UK Dementia Care is provided on an "as is" basis. While we strive to keep our data accurate and up to date, we make no warranties or guarantees about the completeness, reliability, or accuracy of the information on this site.
To the fullest extent permitted by law, UK Dementia Care shall not be liable for any loss or damage arising from:
- Your reliance on information found on this site
- Decisions you make about care providers based on our listings
- Any service or experience provided by a care provider
- Interruptions to or errors in the availability of this website
If you have concerns about a care provider, you should contact the CQC directly.
6. Changes to These Terms
We may update these Terms & Conditions from time to time. Any changes will be posted on this page with a revised "last updated" date. We encourage you to review these terms periodically. Continued use of this site after changes are posted constitutes your acceptance of the revised terms.
7. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
8. Contact
If you have any questions about these Terms & Conditions, please contact us:
- Email: support@ukdementiacare.site
- Phone: 0800 123 4567